Privacy Policy

Effective Date: 2 April 2025
Website: www.metrovibe.in
Brand Name: Metrovibe
Business Type: Fashion & Accessories

At Metrovibe, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

1. Information We Collect

  • Personal Information: Name, email, phone number, shipping/billing address

  • Payment Information: UPI ID, debit/credit card details (processed securely by our payment gateway — we do not store payment info)

  • Order Information: Purchase history, preferences

  • Device & Technical Info: IP address, browser type, cookies

2. How We Use Your Information

We use the data to:

  • Process and fulfill orders

  • Provide order updates

  • Respond to customer queries

  • Improve our website and services

  • Send promotional offers (with your consent)

  • Comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share limited data with:

  • Trusted service providers (couriers, payment gateways)

  • Legal authorities, if required

4. Cookies

We use cookies to improve user experience. You can disable cookies in your browser, but this may affect some features.

5. Data Security

We use encryption, secure servers, and strict access controls to protect your data.

6. Your Rights

You may:

  • Request access to your data

  • Correct inaccuracies

  • Request deletion (unless legally required to retain data)

  • Opt-out of marketing communications

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy policies.

8. Policy Updates

We may update this policy periodically. Please check this page for changes.

9. Contact Us

📧 Email: support@metrovibe.com
📞 Phone: +91-9311377363