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FAQs
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We currently ship all across India — metros, non-metro cities, and remote areas alike. Free shipping on prepaid orders above ₹999; a nominal fee applies below that, and COD orders carry a small handling fee.
Orders are processed within 1–3 business days. After dispatch, delivery typically takes 3–5 business days in metro cities, 5–7 in non-metro cities, and 7–10 in remote areas.
We accept UPI, debit and credit cards, net banking, and Cash on Delivery (COD). All online payments are processed securely through our payment gateway.
We send tracking details by email/SMS as soon as your order ships. If you haven't received your tracking information within 2 business days of dispatch, call us at +91-9311377363 or email support@metrovibe.in.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
If your item arrives damaged, defective, or incorrect, raise a return request within 48 hours of delivery via My Orders. Once we receive and inspect the item, your refund is processed within 5–7 business days to your original payment method (UPI or bank transfer for COD orders).
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Metrovibe was founded on a simple idea: that everyone deserves to wear their vibe. We believe that style is a form of self-expression, and our mission is to bring you the latest trends and timeless essentials that let you be you.
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